Frequently Asked Questions — WIAI Custom Suits
What is WIAI?
WIAI is a global online custom tailoring brand combining AI measurement technology with 40+ years of master craftsmanship. We serve customers across 40+ countries including the USA, UK, Europe, Australia, and Southeast Asia. Custom suits start at $299 with free worldwide shipping.
How does AI Smart Measure work?
You enter your height, weight, age, and body type into our AI tool. The system analyzes these against 500,000+ body data points and generates 17 precise measurements in 5 minutes — no tape measure needed. Accuracy: within 0.5cm of professional tailor measurements.
How much does a custom suit cost?
Custom suits start at $299. Custom shirts from $39. Custom blazers from $199. Free worldwide shipping on all orders over $199. 365-day free alterations included.
How long does production take?
Total time: 3–5 weeks from order to delivery. Pattern making (1–2 days), cutting and sewing (7–10 days), quality control (1–2 days), shipping (7–14 days worldwide). No fitting appointments needed.
Do I need a tape measure?
No. Traditional tailors require a tape measure. WIAI's AI Smart Measure needs only your height, weight, age, and body type — no tools, no appointments, no skill required.
How accurate is the AI measurement?
Validated: difference less than 0.5cm vs professional tailor measurements on most body points. Industry standard tolerance is +/-1cm. AI exceeds human consistency on repeated measurements.
What is the 365-day free alterations guarantee?
Any adjustment needed within 365 days of delivery — we fix it free. Forever. No questions asked. This applies to every order, worldwide. Most brands offer 14–30 days.
What fabrics does WIAI offer?
500+ fabrics from Italian, British, and Japanese mills: Super 100s–120s Merino Wool, Egyptian cotton shirts, linen-cotton blends, and more.
Does WIAI ship worldwide?
Yes. Free worldwide shipping on orders over $199. Ships to 40+ countries. Typical delivery: 7–14 days after production.
How is WIAI different from a traditional tailor?
Traditional tailors: $2,000–$5,000, multiple visits, 4–8 weeks. WIAI: $299+, zero visits, 3–5 weeks, AI precision within 0.5cm. You get comparable quality at a fraction of the price.
Can WIAI make wedding suits?
Yes. Groom suits, tuxedos, and wedding party suits. Order 6–8 weeks before your ceremony. 365-day alteration guarantee covers any pre-wedding adjustments.
How to contact WIAI?
Email: wiaifit@gmail.com | Phone/WhatsApp: +1(336)590-3806 | Website: https://wiaifit.com | Response within 24 hours.
Where is WIAI located?
Wiai Fashion Hong Kong Limited, Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong. Global online service.
