Privacy Policy

WIAI CUSTOM TAILORING

Privacy Policy

Last updated: April 2026

WIAI Custom Tailoring Store

wiaifit@gmail.com  ·  +1(336)590-3806

Wiai Fashion (Hong Kong) Limited

Room 511, 5/F, Ming Sang Industrial Building
19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong

Information We Collect

Account & Order Information

  • Name, email address, phone number, and shipping address
  • Order history and measurement records
  • Payment information (processed securely via Shopify Payments — we do not store card details)

Body Measurement Data (Custom Tailoring)

  • Height, weight, age, gender, and body type — submitted via WIAI Smart Size Assistant
  • Body photographs — uploaded for AI-powered measurement calculation
  • Measurement results — the 14 suit measurements generated by our AI

How We Use and Share Your Information

  • To produce your custom-tailored suit to your precise measurements
  • To operate the WIAI Smart Size Assistant and generate measurement reports
  • To process your order and arrange shipping and delivery
  • To send order updates and respond to customer service inquiries
  • To process payments securely and prevent fraud
  • To share data with third party shipping carriers for international delivery
  • To share data with third party payment processors for secure checkout

Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through Shopify Payments and we do not store your credit card details. All data transmissions are encrypted using industry-standard SSL/TLS security protocols.

Third-Party Services

  • Shopify: Our e-commerce platform
  • Brevo: Email marketing — we only email customers who have placed an order
  • Third party international shipping carriers: DHL, UPS, FedEx for global delivery
  • Third party payment processors: Secure payment processing via Shopify Payments

Data Retention & Deletion

Your body measurement data and photographs are deleted within 90 days of order completion unless you request earlier deletion. You can request deletion of your personal data at any time by emailing wiaifit@gmail.com.

Your Rights

  • Right to access the personal data we hold about you
  • Right to request correction of inaccurate data
  • Right to request deletion of your personal data at any time
  • Right to opt out of marketing emails at any time (click unsubscribe in any email)