WIAI Custom Tailoring

Email

wiaifit@gmail.com

24-hour response

Phone / WhatsApp

+1(336)590-3806

Mon-Fri 9am-6pm HKT

Address

WIAI Store

Hong Kong SAR

How long does a custom suit take from order to delivery?

Production takes 7-10 business days, plus 5-15 days international shipping. Most orders arrive within 2-3 weeks. A tracking number is sent when your suit ships.

How does WIAI Smart Size Assistant work?

Upload 3 body photos or enter your height, weight, age, gender, and body type. Our AI calculates your 14 precise measurements in approximately 60 seconds — no tape measure needed. Try it free

What if my suit does not fit when it arrives?

Contact us within 7 days. We offer free alterations for 365 days for any measurement discrepancy. For manufacturing defects, we remake the suit at no cost. See full return and alteration policy

Can I cancel or change my order after placing it?

Orders can be modified within 24 hours of placement before production begins. Contact wiaifit@gmail.com with your order number immediately to request changes.

Do you ship to my country?

Yes! We ship to over 180 countries worldwide including the United States, UK, Canada, Australia, EU, and most other destinations. Shipping is free worldwide on all orders.

What fabrics and styles can I choose from?

We offer 200+ fabric options including wool, cotton, linen, and blends. You can customize lapel style, button count, pockets, vent style, and linings during the ordering process. Browse all fabrics

What is your return policy for custom suits?

Because every WIAI suit is custom-made to your individual measurements, we do not accept returns for change of mind. However, we offer free alterations for 365 days to ensure a perfect fit. View full return and alteration policy