Logistics and Delivery

Logistics and Delivery

Fast, Secure, and Trackable Global Shipping Services

全球物流网络

📦 I chose express shipping, when can I receive my order?

Once you complete your order and confirm all details with your WIAI designated stylist, we will ship immediately via DHL Express. Typically, you can receive your order within 2-3 weeks globally (shipping time approximately 7 days).

⚡ Express Delivery Service

If you need expedited shipping, please contact us. Express orders will be delivered within 8-15 days (express fees apply, we will notify you after shipping).

Note: Assuming no force majeure events occur after shipping, such as natural disasters, local government bans, carrier violations, or customs holds.

快速配送服务

📍 Track Your Package in Real-Time

You can use our online tracking system or visit the DHL/FedEx website to check your package location and delivery progress at any time.

We will send you tracking information immediately after shipping, so you can wait with peace of mind.

包裹追踪系统

❓ Frequently Asked Questions

— Can you expedite my order for free?

We can only expedite orders for free on specific dates (such as major event times). If you want to check if you qualify, please contact our customer service team.

— Can I change my delivery address?

You can contact us to change your delivery address at any time before your order ships. Once the package has been dispatched, the address cannot be modified.

— What are the shipping costs?

Standard shipping costs will be displayed at checkout, with specific amounts depending on your delivery address and order weight. Express shipping requires additional fees, which we will inform you of when you select express service.

⏱️ Delivery Timeline Overview

🚚

Standard Shipping

2-3 Weeks

Shipping time approx. 7 days

Express Shipping

8-15 Days

Express fees apply

💬 Need Help?

For any logistics and delivery questions, please feel free to contact our customer service team

wiaifit@gmail.com

We will respond to your inquiry within 24 hours

Customized process video